In 2006, the Washington State Legislature passed House Bill 3127 to establish the Office of the Education Ombuds (OEO) to reduce the opportunity gap by supporting families, students, educators, and communities in understanding the public K-12 education system and resolving concerns collaboratively. The legislature placed us within the Governor’s Office to ensure our independence from the public education system.
We have limited resources and prioritize our direct Ombuds support to issues that fall within our strategic plan and where we can have a positive impact as collaborative problem-solvers on the student's experience. OEO works statewide with a small staff of less than 7 full-time employees.
- Listen to concerns and address questions about the K-12 public education system
- Use informal conflict resolution tools to support collaborative problem-solving and promote education justice
- Provide coaching, facilitation, and training about family and community engagement and systems advocacy
- Collect data and identify trends to guide our education policy recommendations